Every order out the door.
A packing list for each order, labels printed in a batch and tracking sent to the customer the moment a parcel leaves.
In every plan, from $39 a month. See the plans
RoadmapNo carrier is connected yet.
Example shop
Everything between paid and delivered
Fulfillment is what happens between a paid order and a delivered parcel: picking the products, packing them, labelling the box and handing it to a carrier.
In FaStart it all runs from one order list, so a busy morning of parcels stays one job, not twenty.
What fulfillment handles
RoadmapA list to pack from
Orders waiting to ship, grouped so you pick each product once.
Labels in a batch
Print every label for the day at once, with the carrier you chose.
Tracking for the customer
The tracking link goes out when the parcel leaves, in the customer's language.
- Roadmap
A slip in every box
A packing slip lists what's inside, with room for a gift note.
Split an order
Ship what's ready now and the rest when it arrives, each part with its own tracking.
- Roadmap
From the right location
An order ships from the location that holds its stock.
Local delivery and pickup
Deliver nearby yourself, or let customers collect from the shop.
- Roadmap
Returns back on the shelf
A returned item goes back into the count once you've checked it.
RoadmapAlly catches the forgotten
Parcels that left without tracking, or orders waiting too long, reach you as a question.
Nothing ships without a word.
Ally checks every parcel that left and asks before it writes to your customers.
Petrakis, Sonoma
Three parcels left this morning without tracking emails. Send the tracking links now?
One morning's pick list
Petrakis, a deli in Sonoma: five orders, picked in one round.
| Product | To pick |
|---|---|
| Olive oil, 500 ml | 9 bottles |
| Lemon marmalade | 4 jars |
| Sourdough crackers | 6 boxes |
| Orders behind the list | 5 |
| Labels printed in one go | 5 |
Example figures from a sample shop, not a real one.
From order to doorstep
- 01
Pick
The pick list groups the morning's orders, so each product comes off the shelf once.
- 02
Pack and label
Pack each order with its slip, then print every label in one go.
- 03
Hand over
The courier collects, and each customer gets the tracking link.
A label for today's parcel
Fill in a shipping label and print it, for the parcels going out now.
Runs in your browser. Nothing you type is sent anywhere.
Open the shipping label makerFrom
Hattie Asheville, NC +1 828 555 0142To
Rachel Moore Charlotte, NC +1 704 555 0187Questions about fulfillment
What is a pick list?
What's the difference between fulfillment and shipping?
Can I ship from more than one place?
Which carriers can I use?
Can customers collect from the shop?
What does it cost?
Where to go next
GuideShipping and returns a small shop can keepPricing parcels by the box and promising a date you can keep.
GuideProduct pages that answer the buyer's questionsWhen it arrives is a question the page should answer first.
Works withShipping and deliveryRates, labels, tracking and local delivery.- Works withStockCounted down the moment an order is packed.
Works withCustomer accountsWhere customers follow the parcel and start a return.
Packed, labelled, on its way.
Every order, every day.