Email & SMS that runs itself
Automation flows that send the right message to the right person at the right moment — from welcome to win-back. This capability is on our roadmap; the interface and flows are designed exactly as described here.
On the roadmap
RoadmapWe're building this capability. The interface and flow are designed exactly as described here; live functionality switches on once the backend is connected.
FaStart's email & SMS automation is on the roadmap. The plan: trigger-based flows (welcome series, abandoned cart, post-purchase, win-back, back-in-stock, birthday), behavioral segments that target the right buyer, and email + SMS combined in one flow via Turkish SMS gateways (Netgsm, iletimerkezi). Everything is designed around KVKK-first consent. No flows send live yet — the interface and logic described here switch on once the backend is connected. Today, live marketing surfaces (storefront, discounts, the editor) ship under FaStart Marketing.
Automate key marketing moments
Start from ready-made flow templates or design your own. Each is planned around trigger, condition, and action logic.
Welcome series
Greet a new subscriber and lift the chance of a first sale with an incentive toward their first order.
Abandoned cart
Send timed reminders to a buyer who left their cart, nudging them to pick up where they left off.
Post-purchase
Follow an order with a thank-you, usage tips, and related products to set up the next purchase.
Win-back
Re-engage customers who have gone quiet with a personalized offer that brings them back.
Back-in-stock
Automatically notify interested buyers the moment a sold-out product is back in stock.
Birthday
Connect on a customer's birthday with a small celebration and a special offer.
Segments that target the right buyer
We're planning segments that update automatically on behavior — signals like product views, purchases, tags, or email interactions add and remove customers from the right group.
- Auto-update on behavior
- High-value, high-intent buyers
- Target by product purchased
Email + SMS in one flow
Combine email and SMS steps inside a single flow. SMS is planned over Turkish gateways (Netgsm, iletimerkezi), and every send is designed around KVKK-first consent.
- Multichannel in one flow
- Turkish SMS gateways (Netgsm, iletimerkezi)
- KVKK-first consent flows
How a flow works
- 01
Pick a trigger
Choose the event that starts the flow — a new subscriber, an abandoned cart, a completed order, or an upcoming birthday.
- 02
Add conditions & segment
Narrow who enters: target the right segment with conditions like value, past purchases, or engagement.
- 03
Build the message & turn it on
Sequence email and SMS steps, write the content, and switch the flow on — then optimize results over time.
Frequently asked questions
Is email & SMS automation live yet?
No. Automation flows are on our roadmap. The interface and logic on this page honestly describe the intended product; live sending switches on once the backend is connected. Today, live marketing surfaces (storefront, discounts, the editor) ship under FaStart Marketing.
Which automation flows are planned?
Welcome series, abandoned cart, post-purchase, win-back, back-in-stock, and birthday flows are planned; you'll also be able to build your own custom flows with trigger-condition-action logic.
How will SMS be sent?
SMS is planned over Turkish gateways (Netgsm, iletimerkezi), inside the same flow as email. All sends are designed around KVKK-first consent flows.
How are my data and customer consent handled?
With a KVKK-first approach; consent flows and data compliance are designed to be built into the core. Details on the Trust page.
Be first to know when automation goes live
Join the waitlist and we'll let you know the moment email & SMS automation opens for early access.